Last updated: April 2026
Privacy Policy
WarrantySafe is a personal warranty and document locker. This policy explains what information we collect when you use WarrantySafe, how we use it, and what rights you have over your data.
We have written this policy to be plain and readable, not to bury things in legalese. If something is unclear, contact us at sales@qubixvirtual.in.
1. Who we are
WarrantySafe is operated by QUBIX EVENTS AND CONFERENCES PVT LTD, based in Delhi, India. For privacy-related questions or requests, write to sales@qubixvirtual.in.
2. What data we collect and why
Account information: When you register, we collect your email address and full name to identify and operate your account.
Product and warranty data: When you add a product, we store the details you provide or confirm, including product name, brand, purchase date, purchase amount, warranty expiry date, and notes.
Uploaded images and documents: Photos of products, bills, and warranty cards are stored for your account so you can retrieve proof later.
Session data: When you log in, we place a signed `warrantysafe_session` cookie on your device. It is `HttpOnly`, expires after 30 days, and is used only to keep you signed in. We do not use tracking, advertising, or analytics cookies.
Usage data: We record basic audit logs such as login events and product additions, together with the account and IP address used for the action. These logs are used for security and troubleshooting, not marketing or profiling.
3. How we use AI to process your images
When you use the capture flow, WarrantySafe may send the submitted image to a third-party AI service to extract structured information such as product name, purchase date, purchase amount, invoice number, and warranty period.
- The image is transmitted over an encrypted HTTPS connection to the external AI API.
- The extracted text or structured fields are returned to our server and saved to your account.
- We only send images that you explicitly submit through the capture flow.
- You can skip AI-assisted extraction and enter product details manually.
4. How your data is stored
Your data is stored on a private server used for WarrantySafe operations. We do not use publicly accessible cloud buckets for uploaded files.
Passwords are never stored in plain text. They are hashed using PBKDF2-SHA256 with a unique salt and 120,000 iterations.
5. Who we share your data with
We do not sell, rent, or trade your personal data. The only third party that may receive a portion of your data is the AI image-processing service described above, and only when you use that feature.
WarrantySafe currently loads Google Fonts from Google's CDN. That means your browser may connect to Google's servers to fetch font files. We plan to self-host fonts in a future update.
We may disclose data if required by a valid court order or applicable Indian law.
6. How long we keep your data
We keep your account data and product records while your account is active.
If you delete a product, its data and associated images are permanently deleted from our server.
If you request account deletion, account details, product records, uploaded images, and audit logs are scheduled for permanent deletion within 30 days of the request.
7. Your rights
- Access: You can request a copy of the data we hold about you.
- Correct: You can edit product details directly in the app when they are inaccurate.
- Delete: You can request deletion of your account and associated data by emailing sales@qubixvirtual.in from your registered email address.
- Object: You can contact us if you believe processing is not covered by this policy.
These rights are intended to align with applicable Indian data-protection obligations, including the Information Technology Rules, 2011 and the Digital Personal Data Protection Act, 2023.
8. Children
WarrantySafe is not intended for people under 18. If you believe a minor has created an account, contact us and we will review the request promptly.
9. Changes to this policy
If we make material changes to this policy, we will update the last-updated date at the top of the page. Continued use of WarrantySafe after a change means you accept the updated policy.
10. Contact for privacy matters
QUBIX EVENTS AND CONFERENCES PVT LTD
Delhi, India
sales@qubixvirtual.in